Effective Date: January 26, 2026
Gate Rides LLC ("Gate Rides," "we," "us," or "our") respects your privacy. Gate Rides provides scheduling software to Users of our web and mobile applications (the "Services") to arrange carpool Rides. When you use our Services, you trust us with your information. We understand this is a significant responsibility and work hard to protect your information and put you in control.
This Privacy Policy explains what information we collect, why we collect it, and how you can update, manage, and delete your information. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Gate Rides Terms of Service. This Privacy Policy covers:
To use our Services, you must be 18 years of age or older and have a valid colgate.edu email address.
GATE RIDES LLC IS NOT AFFILIATED WITH, ENDORSED BY, OR SPONSORED BY COLGATE UNIVERSITY.
In this Privacy Policy, the term "personal information" means information which you provide to us which personally identifies you, such as your name, email address, or payment information, and in certain circumstances, your location information or other data which can be reasonably linked to such information by Gate Rides.
If you have any questions about this Privacy Policy, or if you believe that your privacy has been compromised in the course of using the Services, please contact Gate Rides at: porter.comstock@gmail.com.
Gate Rides LLCWhen you use our Services, Gate Rides will create an Account for you (the "Account"). Gate Rides will collect and use your information in accordance with this Privacy Policy. Account registration requires a valid colgate.edu email address and authentication through Google OAuth.
Your login details are your responsibility. You are fully accountable for any use or misuse of your Account and personal details as a result of conveying your login details to someone else. You must maintain your login details in confidentiality and avoid disclosing them to others.
Gate Rides collects information to provide better Services to all its Users. The information Gate Rides collects, and how that information is used, depends on how you choose to use our Services.
Gate Rides uses the information collected from or provided by you for the following purposes:
Gate Rides does not sell, rent, or lease your personal information to third parties.
Gate Rides will not share your personal information with others without your permission, except for the following purposes and to the extent necessary:
When you use Gate Rides, certain information may be visible to other Users to help connect Drivers and Riders. For Drivers, this may include your name, vehicle make, model, color, and license plate number. For Riders, this may include your name and pickup/dropoff location.
We share information with trusted service providers who process it for us based on our instructions and in compliance with this Privacy Policy and any applicable data processing agreements. Gate Rides maintains or is in the process of executing Data Processing Agreements (DPAs) with its service providers to ensure appropriate safeguards for your personal information. See Section 6 for details on our third-party service providers.
We may share your information if required by law, or if we reasonably believe that sharing is necessary to: (a) comply with legal process; (b) enforce our Terms of Service; (c) respond to claims that content violates the rights of third parties; or (d) protect the rights, property, or safety of Gate Rides, Users, or the public.
If Gate Rides is acquired by or merged with another entity, or if Gate Rides enters bankruptcy, your information may be transferred to the acquiring entity, provided that entity agrees to be bound by the provisions of this Privacy Policy.
Gate Rides uses the following third-party services to operate our platform. Your information may be shared with these services as necessary to provide the Services:
You can always review and update your Account information by visiting your account settings. If you find that the information associated with your Account is not accurate, complete, or updated, you should make all necessary changes to correct it.
If you would like us to delete your Account, please contact us at porter.comstock@gmail.com. On receiving such a request, Gate Rides will use reasonable efforts to delete such information. Please note that some information may be retained as required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements).
You may opt out of receiving promotional emails by clicking the "Unsubscribe" link in any promotional email you receive. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to your Account or your use of the Services.
Gate Rides retains your personal information for as long as your Account is active or as needed to provide you with the Services. We will retain and use your information for up to three (3) years after Account deletion or last activity to comply with our legal obligations, resolve disputes, and enforce our agreements. Financial and transaction records may be retained for a longer period as required for tax compliance purposes.
Gate Rides will dispose of personal information within a reasonable amount of time after it is no longer needed for business purposes, using methods that ensure the information cannot be read or reconstructed.
We may create aggregated or anonymized data from your personal information. Such aggregated or anonymized data does not enable the identification of a specific User and may be retained and used indefinitely.
Gate Rides implements reasonable safeguards to protect the security, confidentiality, and integrity of your personal information, in compliance with the New York Stop Hacks and Improve Electronic Data Security Act (the "SHIELD Act") and other applicable laws. Our security program includes the following categories of safeguards:
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a breach of the security of our systems that compromises the confidentiality, security, or integrity of your personal information, Gate Rides will notify affected Users in the most expedient time possible and without unreasonable delay, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and to restore the reasonable integrity of the system.
In accordance with the New York SHIELD Act, Gate Rides will also notify the New York State Attorney General, the New York Department of State, and the New York State Police of the timing, content, and distribution of any breach notification, as well as the approximate number of affected persons. If the breach affects more than 5,000 New York residents, Gate Rides will also notify consumer reporting agencies.
Some U.S. state privacy laws, such as the California Consumer Privacy Act (CCPA) and the New York SHIELD Act, require specific disclosures for state residents.
State laws provide you with the right to request information about how Gate Rides collects, uses, and discloses your information. They also give you the right to access, correct, and delete your information. To exercise these rights, please contact us at porter.comstock@gmail.com.
Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe that a child under 18 may have provided us with personal information, please contact us at porter.comstock@gmail.com.
Gate Rides may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after Gate Rides has posted a notification on the platform explaining the changes. Other changes will take effect 7 days after their initial posting. However, if Gate Rides amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.
You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must discontinue your use of the Services.
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.